At Shaul Path, customer satisfaction is important to us. This Refund and Return Policy explains the conditions under which returns or refunds may be accepted.
You may request a return if:
The product received is damaged, defective, or incorrect
The issue is reported within 48 hours of delivery
The product is unused and in its original packaging
Products showing signs of use, wear, or tampering may not be eligible for return.
To request a return, please contact us at [email protected] with:
Your order details
Clear photos of the product and packaging
A brief description of the issue
Our team will review your request and guide you through the next steps.
All orders are placed using Cash on Delivery
Approved refunds will be processed through a suitable method agreed upon with the customer
Refund processing times may vary depending on the situation
Refunds are issued only after the returned item is received and inspected.
Returns may not be accepted if:
The request is made after the allowed timeframe
The product is damaged due to customer misuse
Original packaging is missing or significantly altered
Exchanges may be offered in cases where the product is defective or incorrect, subject to availability. Exchange requests must follow the same conditions as returns.
Shaul Path reserves the right to modify this Refund and Return Policy at any time. Changes will be effective once posted on the website.
For refund or return inquiries, please contact:
Email: [email protected]
